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terms and conditions

Last Updated: March 20, 2025

Welcome to aigentcy, a brand owned and operated by Cimomedia S.á r.l. (hereinafter “Cimomedia,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, https://www.aigentcy.lu (“Website”), as well as any services, including our community platform (“Services”), provided by us. By accessing or using our Website or Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. About Us

Cimomedia S.á r.l. is a company registered in Luxembourg under company R.C.S. number B201565, with its registered office at 44, rue de Wiltz, L-2734 Luxembourg, Luxembourg. We operate the Aigentcy brand to provide AI-driven automation solutions and related services, including a community platform for users.

2. Eligibility

  • You must be at least 18 years old and legally capable of entering into binding agreements to use our Services.

  • By using our Website or Services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

3. Services

  • Website: Our Website provides information about our offerings, pricing (when available), and access to our community application process.

  • Community Platform: We offer a community hosted on Skool, a third-party platform, where approved users can learn the fundamentals of Artificial Intelligence (AI), explore Business AI Automation, and develop AI Agents. The community provides educational content, collaborative opportunities, and expert guidance to help members apply AI in business contexts.

  • Training Services: We provide AI-related training, including a free 15-minute AI Discovery Session (regular value: 800€/hour), a 60-minute consultation call and a 4 hour working package, as detailed in Section 5.

  • Other Services: We may offer additional AI-related services (e.g., consulting, tools, or automation solutions) as described on the Website or agreed upon separately.

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We reserve the right to modify, suspend, or discontinue any part of the Website or Services at any time without prior notice.

4. User Accounts and Community Access

  • Application: To join our Skool community, you must submit an application via the Website. Approval is at our sole discretion, based on factors such as your interest in AI and alignment with our mission to advance Business AI Automation and Agents. We may reject applications without explanation.

  • Account Responsibility: If granted access, you are responsible for maintaining the confidentiality of your Skool account credentials and all activities under your account. Notify us immediately at privacy@aigentcy.lu if you suspect unauthorized use.

  • Community Purpose and Rules: The Skool community is designed to teach AI fundamentals, foster collaboration, and support members in building AI-driven business solutions. You agree to participate constructively, respect other members, and refrain from sharing confidential community content outside the platform without permission.

  • Third-Party Platform: Community features are provided via Skool, subject to their separate terms (https://www.skool.com/terms). You agree to comply with both our Terms and Skool’s policies.

5. Fees and Payment

Pricing: We offer the following services through our Website under the “Training” section:

  • AI Discovery Session: A 15-minute session with one of our AI experts, provided free of charge (regular value: 800€/hour).

  • Consultation Call: A 60-minute call, priced at 297€ per session (regular value: 800€/hour).

  • Working Sessions: A 4 hours call or on-site session, priced at 979€ per session (regular value: 800€/hour).

  • Additional services or pricing may be introduced in the future and will be detailed on the Website or agreed upon separately.

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Payment Terms: For paid Services (e.g., the 60-minute consultation call), payments must be made in Euro (€) or US Dollars ($) via accepted payment methods (e.g., credit card, bank transfer) as specified at checkout. Payment is due in full prior to the scheduled session unless otherwise agreed. All fees are non-refundable except where required by applicable law (e.g., under EU consumer protection rights, such as a 14-day withdrawal period for distance contracts, if applicable).

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Taxes: Prices exclude applicable taxes (e.g., VAT), which may be added based on your location and Luxembourg tax regulations. Any additional taxes will be clearly indicated during the payment process.

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Changes: We reserve the right to modify pricing for future services with notice provided via the Website. Existing bookings will be honored at the agreed rate.

6. User Conduct

You agree not to:
 

  • Use the Website or Services for any illegal, fraudulent, or unauthorized purpose.

  • Post, upload, or share content that is defamatory, obscene, harassing, or infringes on intellectual property rights.

  • Attempt to hack, disrupt, or overburden our systems (e.g., via malware, DDoS attacks).

  • Misrepresent your identity or impersonate others.

  • Use automated tools (e.g., bots, scrapers) to access or collect data from the Website without our permission.
     

We reserve the right to terminate your access to the Services for violations of these rules, without notice or liability.

7. Intellectual Property

  • Our Content: All content on the Website (e.g., text, logos, designs, code) and Services is owned by Cimomedia or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or modify it without our written consent, except for personal, non-commercial use.

  • User Content: By submitting content (e.g., community posts), you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute it in connection with our Services. You retain ownership but warrant that your content does not infringe third-party rights.

8. Third-Party Links and Services

Our Website or Services may link to third-party sites or platforms (e.g., Skool). We are not responsible for their content, availability, or privacy practices. Your use of third-party services is at your own risk and subject to their terms.

9. Disclaimer of Warranties

  • The Website and Services are provided “as is” and “as available.” We do not guarantee that they will be uninterrupted, error-free, or free of viruses.

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose or merchantability.

10. Limitation of Liability

  • Cimomedia, its affiliates, and employees will not be liable for indirect, incidental, or consequential damages (e.g., loss of profits, data, or goodwill) arising from your use of the Website or Services.

  • Our total liability, if any, is limited to the amount you paid us for the specific Service in question, or €100 if no payment was made, unless otherwise required by applicable law.

11. Termination

  • By You: You may stop using our Services at any time.

  • By Us: We may suspend or terminate your access if you breach these Terms, engage in harmful conduct, or for any reason at our discretion, with or without notice.

  • Upon termination, your right to use the Services ends, but these Terms’ provisions on liability, intellectual property, and disputes survive.

12. Changes to These Terms

  • We may update these Terms to reflect changes in our Services or legal requirements. Updated Terms will be posted on the Website with a revised “Last Updated” date.

  • Continued use after changes constitutes acceptance. If you disagree with updates, stop using our Services.

13. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Luxembourg, excluding conflict-of-law principles.

  • Any disputes will be resolved first through good-faith negotiation. If unresolved, they will be submitted to the exclusive jurisdiction of the courts of Luxembourg City, unless consumer protection laws grant you rights to sue in your local jurisdiction.

14. Force Majeure

  • We are not liable for delays or failures in performance due to events beyond our control (e.g., natural disasters, cyberattacks, or government actions).

15. Contact Us

For questions, concerns, or notices regarding these Terms, contact:

Cimomedia S.á r.l. (Aigentcy)
Email: privacy@aigentcy.lu
Phone: +352 661 88 99 55
Address: 44, rue de Wiltz, L-2734 Luxembourg, Luxembourg

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